Customer Success Manager
Cambium Learning GroupRemote
Posted June 2, 2022
Full Time
About the Company
Cambium Learning Group delivers educational technology and services, prioritizing essential learning solutions for PreK-12 education.
Job Description
Customer Success Manager role at Cambium, overseeing delivery of educator professional learning and implementation support services in a geographic area.
Requirements
- Coordinate and deliver implementation and professional learning services to a large K-12 customer base
- Develop comprehensive implementation plans with stakeholders
- Provide guidance on local standards, staff needs, and implementation best practices
- Analyze usage data and district account data to determine implementation status
- Problem solve and offer solutions to address implementation gaps
