Support Analyst (Tibco)
Cancer Research UK (CRUK)London, England, United Kingdom
Posted November 27, 2017
40000 - 60000 GBP year
Full Time
About the Company
CRUK values diversity and is committed to creating an inclusive culture where everyone can be themselves and reach their full potential.
Job Description
We are looking for a Support Analyst (Tibco) to provide technical application support for TIBCO, triage and resolve issues, and maintain relevant application documentation. The role requires demonstrable experience of delivering technical support roles with TIBCO or other middleware platforms, ITIL Service Delivery and Support, and experience with messaging standards, web services, and integration/middleware platforms.
Requirements
- Demonstrable experience of delivering technical support roles with the TIBCO application or other middleware platforms
- Experience of supporting and understanding Web services using SOAP, REST, etc.
- Experience in using messaging standards (EMS/JMS), Business Works, etc.
- Experience of administrating integration/middleware platforms
- Experience of ITIL Service Delivery and Support, preferably with a formal ITIL qualification (or equivalents outside of the ITIL framework)
