Member Service Representative (Call Center), Hybrid

Join Canvas Credit Union as a Member Service Representative (Call Center) and be part of a team that transforms financial services while providing excellent member experience. You will work in a fast-paced communications center, learning about members, educating them on financial products, and providing professional services.

Requirements

• Availability to work any of the three shifts (8am-6pm, 7:50am-4:50pm, 8:30am-5:30pm) Monday-Friday, Saturday 9am-1pm, and one day off during the week (Tuesday-Thursday)
• Ability to work in a hybrid environment (on-site and remote)
• Manual dexterity, ability to lift files, and use standard office equipment
• Ability to communicate effectively with members, both in person and over the phone
• Knowledge of financial products and services, including credit cards, loans, and deposit accounts
• Ability to work in a team environment and provide excellent customer service
• Ability to adapt to changing situations and priorities
• Multi-lingual capabilities (Spanish preferred)

Benefits

• Medical/Dental/Vision Insurance
• Paid Vacation
• Paid Sick Time
• Paid Holidays
• Paid Wellness Day
• Paid Volunteer Time
• Flexible Spending Account
• Health Savings Account
• World Class 401(k) Plan
• Tuition Reimbursement
• Rate Discounts on Qualifying Loans