Customer Service Agent with German (m/f/d)

Ever finished a day and thought: I really made someone’s life easier today? That’s exactly what you’ll do here. As a Customer Service Agent with German (m/f/d), you’ll be the person customers count on — the one who listens, helps, and solves. If you’re motivated, love using your German every day, and want a role where your impact is real, this is the opportunity you’ve been waiting for.

Requirements

• German at min. C1 level
• Customer oriented attitude
• Excellent organizational and communication skills
• Good knowledge of MS Office

Benefits

• Financial stability from day one – competitive salary and permanent contract (8500-9500 PLN gross + performance bonus)
• Take care of your health – with supplementary medical insurance with LuxMed
• Generali group insurance
• Multisport or MultiKafeteria benefit systems
• Flexibility that works for you – enjoy our hybrid model: 2 days from home, 3 days in the office (after training and probation period)
• You can work full-time or choose to reduce your hours depending on your availability (part-time)
• Practical everyday support from Team Leader and Project Supporter
• Bring a friend, get rewarded – our referral bonus program gives you extra perks when you recommend new colleagues
• Work-life balance that matters – friendly teams, supportive leaders, and a positive atmosphere (a 30-minute lunch break included in the 8-hour working day)
• An extra day off for voluntary activities close to your heart
• Thinking of relocating? – we’ll support you with a change
• International experience every day – collaborate in a diverse, multinational environment influenced by British and Swiss culture
• Inclusive employee networks – join communities that celebrate diversity, where you can connect, share, and learn