IT Kundendienstmitarbeiter (m/f/d) - IT Customer Service Representative with German
CapitaPlovdiv, Plovdiv, Bulgaria
Posted October 3, 2025
Full Time
About the Company
Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across eight countries, Capita’s 34,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We’re a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly. A publicly listed business with adjusted revenue of £2.4bn, Capita’s areas of focus are Central Government, Local Public Service, Defence, Learning, Fire & Security, Contact Centres and Pensions Solutions. We’re embracing change to respond to the ever-changing needs of society, creating better outcomes for all our stakeholders.
Job Description
As a customer service representative, you will be responsible for handling customer inquiries via email or phone, and performing tasks such as creating service reports and updating systems.
Requirements
- Fluent in German (B2/C1 level)
- Excellent organizational and communication skills
Benefits
- Flexible working hours
- Opportunities for professional development
- Supportive work environment