Technical Support Engineer L1
capital.comSofia, Sofia-City, Bulgaria • Masovian Voivodeship, Poland
Posted February 27, 2026
Full Time
About the Company
Capital.com is a global trading platform founded in 2016, offering traders powerful tools, transparent pricing, and educational resources to make informed financial decisions. With over $100 billion in monthly trading volumes and regulatory approval in five jurisdictions, the company serves clients worldwide. Capital.com's growth is driven by its commitment to innovation, accessibility, and a strong team culture across eight global offices.
Job Description
We are a leading trading platform expanding globally, seeking a Technical Support Engineer L1 to monitor system health, investigate and resolve service requests, and contribute to process and automation improvements.
Requirements
- Basic understanding of IT infrastructure, system monitoring, and incident handling.
- Strong analytical and troubleshooting skills.
- Understanding of client-server architecture and system components.
- Experience in trading or fintech companies.
- Basic scripting knowledge (preferably Python) or strong interest in learning automation.
- Excellent written and verbal communication skills in English.
- Willingness to work in a 24/7 shift environment.
Benefits
- Competitive Salary
- Work-Life Harmony
- Generous Time Off
- Employee Referral Program
- Comprehensive Health & Pension Benefits
- Workation Wonderland
- Volunteer Days
