AI Operations Specialist
Capital on TapLondon, England, United Kingdom
Posted April 23, 2026
Full Time
About the Company
Capital on Tap is a financial platform that offers a best-in-class business credit card, SME-focused spend management platform, and a savings product.
Job Description
We're looking for an AI Operations Specialist to close the gap between AI's potential and what our teams actually use every day. You'll identify where AI can have real impact, build and deploy working solutions, and make sure they get used, not just launched.
Requirements
- Design and build multi-step agentic workflows that connect AI models with internal systems
- Work closely with the Operations team to map processes end-to-end and identify high-value automation opportunities
- Measure adoption and impact of every tool you deploy, and iterate until active usage is the norm
- Coach internal AI champions and embed AI-first practices into how teams actually work day to day
- Maintain CoT's AI playbook, documenting what works and scaling it across the business
- Partner with senior stakeholders across functions to prioritise where AI can move the needle most
Benefits
- Private Healthcare including dental and opticians services through Vitality
- Worldwide travel insurance through Vitality
- Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
- Salary Sacrifice Pension Scheme up to 7% match
- Octopus EV Salary Sacrifice Scheme
- 28 days holiday (plus bank holidays)
- Annual Learning and Wellbeing Budget
- Enhanced Parental Leave
- Cycle to Work Scheme
- Season Ticket Loan
- 6 free therapy sessions per year
- Dog Friendly Offices
- Free drinks and snacks in our offices
