The BDC Service Specialist is responsible for the development and retention of service business at every customer touch point. We are looking for a competitive, motivated, team driven professional to join our team as a BDC Service Specialist.
Requirements
- Handle customer contacts, follow-up, new business development and existing customer retention
- Receive and promptly respond to inbound service calls
- Identify client needs and schedule appointments for the service department
- Place outbound phone calls and emails to potential and existing clientele
- Excellent oral, written and interpersonal communication skills
- A positive attitude, exceptional work ethic, and a willingness to learn
- Ability to multi-task in a fast-paced environment
- Phone experience preferred but not required
- Automotive sales experience preferred but not required
Benefits
- Working in a family environment that truly values their employees
- Very generous PTO benefits
- 7 paid holidays
- 8 hours of charitable giving each year (Day of Giving)
- Employee Assistance Program (EAP)
- Health, dental, vision, disability & life insurance
- Company paid life insurance
- 401K with profit share
- Employee discounts
- Capitol University
- Get Fit benefits