BDC Service Specialist

The BDC Service Specialist is responsible for the development and retention of service business at every customer touch point. We are looking for a competitive, motivated, team driven professional to join our team as a BDC Service Specialist.

Requirements

• Handle customer contacts, follow-up, new business development and existing customer retention
• Receive and promptly respond to inbound service calls
• Identify client needs and schedule appointments for the service department
• Place outbound phone calls and emails to potential and existing clientele
• Excellent oral, written and interpersonal communication skills
• A positive attitude, exceptional work ethic, and a willingness to learn
• Ability to multi-task in a fast-paced environment
• Phone experience preferred but not required
• Automotive sales experience preferred but not required

Benefits

• Working in a family environment that truly values their employees
• Very generous PTO benefits
• 7 paid holidays
• 8 hours of charitable giving each year (Day of Giving)
• Employee Assistance Program (EAP)
• Health, dental, vision, disability & life insurance
• Company paid life insurance
• 401K with profit share
• Employee discounts
• Capitol University
• Get Fit benefits