Senior Manager, Professional Services
CaptivateIQRaleigh, North Carolina, United States • Austin, Texas, United States • Nashville, Tennessee, United States • Toronto, Ontario, Canada
Posted October 16, 2025
169000 - 235000 USD year
Full Time
About the Company
CaptivateIQ is a leading provider of sales commission automation solutions, offering a flexible and scalable platform to manage complex, variable-based commission plans. By centralizing data from disparate sources and providing powerful reporting and analysis tools, CaptivateIQ helps companies streamline their sales commissions process, reduce errors, and enhance sales performance. Trusted by industry leaders like Shutterstock and Gong, the company's innovative approach sets it apart in the SaaS space.
Job Description
CaptivateIQ is a company revolutionizing incentive compensation management, expanding into broader sales planning challenges. They are seeking a Senior Manager of Professional Services to lead a team implementing Incentive Compensation Management (ICM) solutions. The role involves strategic planning, customer liaison, and operational excellence, scaling a high-performing function while maintaining exceptional outcomes. This is an ideal opportunity for someone focused on delivery excellence and people leadership within a fast-growing team.
Requirements
- 7+ years of experience in Professional Services, Consulting, or Technical Implementation
- 3+ years of leadership experience, including managing Senior Individual Contributors
- Proven success scaling delivery organizations or transforming implementation processes
- Strong understanding of data integration, configuration, or business process automation
- Exceptional stakeholder management and executive communication skills
Benefits
- Flexible vacation days
- Quarterly mental health days
- Professional development stipend
- Employee resource groups
- One-time work anniversary expense
- Annual salary
