Patient Access Rep

The Patient Access Rep acts as the first point of contact for CIS patients and callers, operating a high-volume switchboard and scheduling patient appointments while supporting patient care through clear communication and documentation.

Requirements

• High school diploma preferred
• Experience with multi-line phone systems or switchboards preferred
• Strong verbal and written communication skills
• Ability to manage high call volumes with accuracy and professionalism
• Experience or comfort working with electronic medical records (EMR) systems
• Strong attention to detail and time-management skills

Benefits

• Choice of three health insurance plans
• Dental insurance coverage
• Vision insurance coverage
• 401(k) with company match and profit-sharing plan
• Company-paid short-term and long-term disability coverage
• Company-paid life insurance for you and your family
• Access to company-provided training and educational resources
• Eligibility for annual merit-based performance increases
• Accrued General Purpose Time (GPT)
• Eight company-paid holidays
• Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days
• Complimentary Employee Assistance Program (EAP) for all employees and their dependents