Patient Services Representative

Patient Services Representative is responsible for providing front desk and patient services support in a healthcare setting, managing appointment scheduling, maintaining accurate patient records, and ensuring compliance with HIPAA and organizational policies.

Requirements

• Strong customer service and interpersonal communication skills
• Excellent organizational and time-management abilities
• Ability to multitask efficiently in a fast-paced healthcare environment
• High level of accuracy and attention to detail in documentation and scheduling
• Professional demeanor and ability to work well with physicians, patients, and staff
• Commitment to teamwork, cooperation, and assisting others as needed
• Knowledge of HIPAA privacy and security standards

Benefits

• Choice of three health insurance plans
• Dental insurance coverage
• Vision insurance coverage
• 401(k) with company match and profit-sharing plan
• Company-paid short-term and long-term disability coverage
• Company-paid life insurance for you and your family
• Access to company-provided training and educational resources
• Eligibility for annual merit-based performance increases
• Accrued General Purpose Time (GPT)
• Eight company-paid holidays
• Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days
• Complimentary Employee Assistance Program (EAP) for all employees and their dependents