Service Technician, Carlton Scale

Service Technician – Industrial Weighing: hands-on, field-based role for someone who enjoys problem-solving, working independently, and learning new technology while delivering outstanding customer service.

Requirements

• Perform preventative maintenance, calibrations, repairs, and installations on industrial weighing equipment
• Diagnose and troubleshoot mechanical, electrical, and electromechanical systems
• Communicate clearly with customers regarding findings, next steps, and service plans
• Document all work accurately, including calibration data, service notes, timekeeping, and customer sign-offs
• Support equipment installations independently and as part of a team
• Maintain tools, inventory, and company equipment according to policy
• Identify safety risks on job sites and proactively mitigate hazards
• Collaborate with CIS service and sales teams to support customer relationships and identify opportunities for equipment upgrades or service improvements
• Participate in an on-call rotation and work overtime as needed to meet customer demand
• Follow all CIS safety policies and procedures, including use of the Hierarchy of Controls
• Maintain professional appearance and conduct at all times
• Ensure company vehicle is operated safely and maintained properly
• Take ownership of work quality, accuracy, and customer satisfaction
• Understand and apply the “Science of Weighing” and why precision, documentation, and compliance matter to our customers

Benefits

• Company service vehicle
• Boot and tool allowances
• Competitive benefits package including medical, dental, vision, and 401(k)
• Ongoing training and development
• Clear career growth opportunities
• A safety-first culture built on accountability, teamwork, and service