Business Office Associate - Part-Time

As a Business Office Associate, you will provide exceptional customer service in a fast-paced, team-oriented environment, facilitating the sales, auction, and appraisal process, and assisting store personnel with daily functions.

Requirements

• Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines
• Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process
• Processes paperwork associated with retail/wholesale automobile sales, auction sales, dealer registration, and/or appraisal lane purchases
• Manages multiple pay types, including receiving and counting money, distributing funds, preparing deposits, and handling the safe
• Processes paperwork affiliated with the state DMV, including submitting paperwork necessary to title or register a vehicle for a customer after the sale
• Mentor new Business Office Associates and train other store departments on Business Office process and procedure
• Answers multi-line phone system, responds to callers' needs, and directs calls as appropriate

Benefits

• Sick time
• Vacation time
• Floating Holiday Time