Customer Specialist
CarMaxLubbock, Texas, United States
Posted February 5, 2026
Full Time
About the Company
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve.
Job Description
As a Customer Specialist, you will provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey. You will work to ensure each customer has a positive experience buying and selling cars.
Requirements
- Provide exceptional customer service
- Conduct vehicle condition assessments
- Check in and receive vehicles
- Perform cosmetic inspections
- Perform various administrative duties
- Create service appointments
- Review repair order invoices
- Ensure accuracy of documentation for billing