Customer Specialist-Part Time

Customer Specialist will provide exceptional customer service, guide customers through the car-buying process, and perform administrative duties in a high-energy retail sales environment.

Requirements

• Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications
• Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals
• Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory
• Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards
• Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management
• Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

Benefits

• Retirement Plan
• 401k Matching
• Generous Paid Time Off