Customer Specialist-Part Time

As a Customer Specialist, you will provide exceptional customer service, guide customers through the buying and selling process, and work with teams to ensure a positive experience for customers. This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions.

Requirements

• Demonstrate exceptional communication skills
• Display confidence in self, the product and CarMax
• Ability to build and maintain strong relationships
• Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun
• Balance the needs of the Customer and the business when making decisions
• Seek to fully understand and meet Customer needs
• Create win-win solutions to Customer issues
• Get work done well, on time and follow the right process
• Drive work processes and pay close attention to detail
• Perform multiple duties in a high energy, fast-paced working environment
• Read, interpret and transcribe data in order to maintain accurate records
• Lift objects that weigh as much as 25 lbs.