Manager, Case Management, MD

The Manager of Case Management will lead a team in overseeing the daily operations of crew case management, ensuring timely communication, resolution, and policy development within high-complexity cases involving various challenges. The role involves coordinating with internal stakeholders, supporting disability claims, and representing the company in arbitration. This is an in-office position requiring team management and operations support for shipboard medical teams.

Requirements

• MD / DO required
• Medical background with knowledge in occupational health, family practice, legal policies, and procedures
• Minimum 3 years supervisory experience
• 7+ years in clinical or related administration
• Strong analytical and logistical skills
• Proficiency in Microsoft Office Suite
• Physical demands including stationary work and travel (less than 25%)

Benefits

• Health Benefits
• Employee Assistance Program
• Additional programs include company paid term life insurance and disability coverage
• Financial Benefits
• Vacation Time
• Sick Time
• Learning and development resources
• On-site Fitness center