Authorization Specialist

Kind Behavioral Health is a leading provider of Applied Behavior Analysis services in North Carolina and Georgia, dedicated to improving the lives of children with autism spectrum disorder. The Authorizations Specialist supports the timely access to medically necessary services by coordinating and managing authorization processes across contracted commercial and government payors.

Requirements

• High school diploma AND 2+ years experience supporting healthcare insurance authorizations, utilization management workflows, revenue cycle operations, or related roles
• Bachelor's degree in Healthcare Administration, Business, Behavioral Health, or related field AND 1+ years foundational experience in healthcare operations, insurance authorization processes, or payor interaction
• Strong organizational skills with the ability to manage multiple deadlines and track complex workflow
• Effective written and verbal communication skills; ability to translate complex payor requirements into practical guidance
• Experience coordinating healthcare authorization submissions or tracking authorization workflows
• Experience working with commercial and/or government payors (Medicaid, Tricare, commercial insurers)
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Experience using collaboration tools such as SharePoint, OneDrive, and Microsoft Teams
• Experience supporting ABA services, behavioral health programs, or therapy-based authorization workflows
• Experience interpreting payor policies or authorization criteria
• Experience with practice management systems (e.g., CentralReach)
• Experience supporting authorization appeals or denial follow-up

Benefits

• Health insurance
• Retirement plan
• Paid time off
• Life insurance
• Disability insurance
• Other benefits