Commercial HVAC - Service Manager
CarrierNew Jersey, United States • Clifton, New Jersey, United States
Posted March 2, 2026
98750 - 138250 USD
Full Time
About the Company
Carrier is a global leader in intelligent climate and energy solutions, pioneering sustainable innovations in climate technologies. Founded by Willis Carrier, the inventor of modern air conditioning, we have been shaping industries and enhancing lives for more than a century. With approximately 48,000 employees across 160 countries and more than 35 trusted brands, Carrier serves customers through four business segments: Climate Solutions Americas, Climate Solutions Europe, Climate Solutions Asia Pacific, Middle East & Africa and Climate Solutions Transportation. Our solutions enable healthier, more efficient and more sustainable environments in homes and buildings, and help ensure the safe transportation of food, medicine and vaccines. Grounded in our purpose—we continue to lead through relentless innovation and a deep commitment to customer success, delivering cutting-edge solutions that bring comfort, safety and sustainability to life. Carrier. For the World We Share.
Job Description
Carrier is seeking an experienced HVAC Commercial Service Manager for our New Jersey Market. The Service Manager will lead field technicians and operations professionals to efficiently execute planned maintenance, repair, overhaul, and installation projects in an effort to exceed customer expectations and meet revenue and margin targets.
Requirements
- Customer engagement
- Direct connection to the Techs, WFP and tech acquirement, Union connection, onboarding
- Maintain relationship with Union
- SME for tech quoting and drive the ops selling charge
- Training and development schedule, onsite training
- EHS team lead – lead safety trainings
- Fleet, Image, Site visits, jobsite QA
- Opportunity development and oversite
- Site visits
- Work with the Service Coordinator on schedule
- Productive and non-productive planning
- PM Plan review for renewals and new contracts with the Contracts Spec
- Daily time entry approval, weekly payroll approval and issue resolution
- Warranty support and involvement, ROLE and Technical engagement
- First point-of-contact with technician for issues on job site / daily resolution
- Assist with mid-month and monthly service financial forecasting
Benefits
- Health Care benefits
- Retirement benefits
- Time Off and Leave
- Disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts
- Tuition Assistance