FIELD SERVICE TECHNICIAN
Carter Machinery CompanySalem, Virginia, United States
Posted July 10, 2025
Full Time
About the Company
Carter Machinery Company, founded in 1952, is the authorized Caterpillar dealer for Virginia, West Virginia, Maryland, Delaware, and Washington D.C., operating over 30 locations with 3,000 employees. The company specializes in heavy and compact construction equipment, power generation systems, marine, forestry, gas compression, underground mining, and road‑building machinery, offering sales, rental, and full‑service support for all equipment makes. Carter’s extensive regional network and long‑standing industry presence enable rapid, reliable delivery and maintenance across diverse sectors such as construction, mining, and energy. With a mission centered on enhancing customer experience through engaged employees, the firm distinguishes itself by combining deep technical expertise with a customer‑first culture that drives value and innovation in each project.
Job Description
We are currently offering a $5,000 sign-on bonus for Heavy Equipment Field Technician new hires. Carter Machinery Company is hiring a Field Service Technician in Salem, Virginia. The Field Service Technician is responsible for providing expert level diagnosis, troubleshooting and repair of all engine/components regardless of model/maker at customer jobsites.
Requirements
- Thorough knowledge of engines, transmissions, electrical and other related components
- Excellent mechanical aptitude
- Ability to work independently and part of a team
- Strong communication skills
- Ability to repair Caterpillar and competitive components and machines
- DOT certification with DOT Medical Card
- Commercial Driver's license
- Proficient use of technical software, databases and manuals
Benefits
- Health, dental and vision insurance
- Paid time off
- 401(k)
- Life and disability insurance
- In-house training instructors/programs
- Tuition reimbursement
- Employee referral bonus program
- Discounts: cellular phone service, computers, tooling, cars and trucks