Sales Manager (Full Time) - 24H961

As a Full Time Sales Manager, you will be the first face of the brand for growing families, fostering a welcoming and inclusive environment, and helping families navigate every moment from preemie to size 14.

Requirements

• Become a product and brand expert of our brands
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Maintain a genuine customer focus on the sales floor
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omni-channel experience while coaching others to success
• Lead and execute an assigned business focus area through planning and detailed follow through
• Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution
• Utilize customer feedback to identify areas of opportunity to implement actions to drive results
• Build customer loyalty through Company sponsored programs, including credit
• Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager
• Recognize exceptional performance through positive reinforcement and appreciation
• Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls

Benefits

• Health benefits
• Mental health benefits
• 30% discount on our brands
• Referral bonuses
• Paid time off
• Holidays
• Parental leave
• Adoption assistance
• Charitable matching gifts
• Education “Advance You” Program