Concierge Supervisor

The Concierge Supervisor oversees the Concierge team, ensuring exceptional service and a seamless experience for residents, guests, and visitors. They lead day-to-day operations, train staff, and develop a deep understanding of The Americana at Brand.

Requirements

• Excellent communication, interpersonal, and leadership skills
• Proven ability to effectively manage and motivate a team
• Strong organizational skills with attention to detail
• Ability to handle escalated situations with professionalism and tact
• Prior supervisor or team leadership experience, in a customer-facing role
• Flexibility to work varied schedules, including weekends and holidays as needed
• Proficiency in MS Office Suite and familiarity with property management systems/software