Banquet Supervisor
HyattPlaya del Carmen, Quintana Roo, Mexico
Posted February 5, 2026
Full Time
About the Company
Hyatt Hotels Corporation is a global hospitality leader operating over 1,000 hotels and resorts in more than 75 countries across six continents. The company offers a broad portfolio of brands—from luxury properties such as Park Hyatt and Grand Hyatt to lifestyle collections like Andaz and Alila, and inclusive resorts under the Hyatt Ziva and Secrets banners—catering to a wide range of traveler preferences. Hyatt differentiates itself through a customer‑centric philosophy, a robust loyalty program (World of Hyatt), and integrated technology and destination‑management services that enhance guest experiences and operational efficiency. The organization emphasizes a culture of care, empowering employees to deliver personalized service and continuously innovate across hospitality, culinary, and wellness offerings.
Job Description
The Banquet Supervisor oversees banquet operations to ensure high service standards and deliver memorable guest experiences. They supervise teams, monitor food quality and safety, and work closely with hotel leadership to coordinate events and address guest needs.
Requirements
- 1–2 years of relevant experience in a similar position within a luxury hotel environment
- Intermediate English proficiency (approximately 75%)
- Strong commitment to continuous learning and professional growth
- Excellent organizational skills with high attention to detail and discipline
- Flexibility to work rotating shifts, including weekends and holidays
- Exceptional guest service skills with clear and confident communication
- Expertise in recommending wines based on guest preferences, budget, and menu pairings, supported by solid knowledge of varietals and food & wine harmony
