ADESA, a Carvana owned company, is seeking a Vehicle Inspector to inspect vehicles for condition, wear, tear, neglect, missing parts, mechanical issues, previous repairs, and damage/structural damage. The role involves communicating with customers, resolving inquiries, and maintaining productivity levels.
Requirements
- Communicate in a professional manner with customers (dealer or consumer)
- Resolve any customer inquiries in a friendly, courteous, and professional manner; advise management of all complaints or incidents
- Ensure internal and external customers receive prompt, efficient, and courteous attention
- Inspect vehicles for signs of wear, tear, neglect, damage, previous repair, mechanical or structural damage.
- Complete inspection of vehicles and ensure adherence to the defined program for the customer.
- Capture data accurately on a mobile device, and work comfortably with software and technology.
- Deliver results in a timely manner
- Maintain productivity levels as set forth by management.
- Deliver consistent, accurate inspections with a minimal rate of errors in accordance with reasonable expectations set forth by management.
- Collaborate with management and sales team members on customer needs with insights to improve services provided
- Maintain equipment and tools properly and advise the manager of any equipment maintenance or breakdown needed
- Ensure vehicles are in clean condition with radios, seats, mirrors, and other convenience items in the same position as when the vehicle arrives
- Submit completed condition reports using the appropriate technology made available to you to complete the vehicle inspection
- Complete road test if required by contract or inspection type
- Keep current on technology updates, new releases, and product development
- Understand the functionality and ability to use tools such as paint meter, OBD scanner, etc.
- Develop and maintain knowledge and expertise in areas of competitor products
- Other duties as assigned.
Benefits
- Competitive Pay
- Quality Benefits
- Holiday and Paid Time Off
- Education and Equipment Reimbursement Programs
- Matching 401(k)
- Career Path Opportunities
- And More!
