We are looking to add a professional, personable, and passionate individual to our team as an IT Field Resource. This position requires a highly flexible individual that loves interacting with a variety of people and technologies on a daily basis.
Requirements
- Associate degree or equivalent work experience supporting end users in an enterprise IT environment
- CompTIA A+ (or equivalent) or ability to obtain certification in the first 90 days of employment
- Advanced knowledge of the Windows operating system
- Knowledge of network basics, M365/O365, Active Directory, Cloud, and Microsoft admin tools
- Advanced knowledge of troubleshooting processes for end user computing issues
- Customer service and performance driven
- Excellent communication skills
- Possess the ability to make independent decisions that demonstrate discretion and good judgement based on the procedures outlined by the IT Department
- Work independently on a day-to-day basis
- Possess the ability to interact respectfully and professionally with personnel, residents, visitors, and the general public. Able to be calm and level-headed in emergencies
- Well groomed, professionally dressed, professional demeanor, and possess the ability to work harmoniously with others inside and outside the department
- Willing and able to seek out new skills and techniques to increase proficiency and to incorporate them into existing practices
- Able to read, write, speak, and understand the English language
Benefits
- Comprehensive Health Coverage – Medical, dental, and vision plans for you and your eligible family members
- Time to Recharge – Vacation and sick leave to help you rest and recover
- Future Security – A 401(k) retirement plan to help you build long-term financial stability
- Additional Protection – Optional benefits like short- and long-term disability, life insurance, accident insurance, critical illness coverage, and hospital insurance
- Coverage for Your Furry Friends – Pet insurance options to keep your pets healthy and happy
