Helpdesk Technician
CATALISEdmonton, Alberta, Canada
Posted February 4, 2026
Full Time
About the Company
Catalis is a fast-growing and award-winning technology company that serves small urban and rural municipal governments across Canada.
Job Description
Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations. We are looking for a Helpdesk Technician to join our dynamic team, responsible for troubleshooting, repairing, and configuring both hardware and software systems, and providing technical support to users.
Requirements
- A minimum of 2 years’ experience in a helpdesk role required.
- Technical expertise in Microsoft 365 Admin Center, Active Directory, Microsoft Intune, SharePoint Administration, Office 365 Applications, System Imaging and Deployment.
- Analytical and problem-solving skills, ability to diagnose and resolve technical problems, strong verbal and written communication skills.
Benefits
- Competitive compensation
- Full paid vacation
- Comprehensive health & dental benefits
- Free access to unlimited Udemy courses for personal and professional advancement
