Contact Center Agents

Contact Center Agents needed for a leading commercial Bank in Nigeria. The ideal candidate will be confident, target-driven, customer-centric, and possess a proven track record in customer support.

Requirements

• HND/Bachelors in any field (Minimum Grade of Lower Credit/Second Class Lower)
• Degree in Business, Marketing or related field is preferred.
• Previous experience in a customer support role.
• Track record of over-achieving quota.
• Strong phone and verbal communication skills along with active listening.
• Familiarity with CRM systems and practices.
• Customer focus and adaptability to different personality types.
• Ability to multi-task, set priorities, and manage time effectively.

Benefits

• Salary is attractive
• HMO
• Pension
• Leave
• 13-Month Allowances