Customer Care Officers

Catilas Resources Limited on behalf of our client, a leading commercial Bank seeks to hire highly motivated Customer Care Officers. The ideal candidate would be performing the following responsibilities: Customer Service & Inquiry Handling, Cash Handling & Tellering Functions, Issue Resolution & Technical Support, Request & Transaction Processing, Customer Education & Cross-Selling, Records Management & Compliance, Collaboration & Performance Metrics, Continuous Improvement & Customer Experience.

Requirements

• Candidate must be an Ordinary National Diploma (OND) holder in any field with a minimum of Lower Credit.
• Applicants must be 27 years old as of last birthday.
• Banking operations experience is an added advantage.
• Strong numerical, problem-solving, and time-management skills.
• High level of accountability, efficiency, and accuracy.
• Proficiency in MS Office (Excel, Word, and Outlook).
• Excellent communication, interpersonal, and customer service skills.
• Integrity, professionalism, and a strong work ethic.

Benefits

• Salary is attractive
• HMO
• Pension
• Leave
• 13-Month Allowances