Product Support T3 Engineer

Join Cato Networks, a leader in cloud networking and security, as a Product Support T3 Engineer. Engage with customers, research and troubleshoot issues, and build relationships as a trusted advisor.

Requirements

• Experienced Support Engineer (tier 3-4)/Technical Account Manager/Pre Sales background from web/network/information Security companies
• Strong technical analytical skills with an emphasis on Networking, Routing, TCP/IP, Firewalls and Packet Analysis
• Thorough troubleshooting abilities and passion to dive into complicated technical problems in real production environments
• Experience working with a Cloud, SaaS technology provider
• Familiarity with VPNs, IPSec, security protocols and standards
• Excellent oral and written communication skills with a passion for working with customers directly
• Ability to adapt and work efficiently in a rapidly changing, dynamic environment, with a willingness to manage multiple simultaneous projects and tasks
• Ability to work effectively and thrive in a fast-paced environment
• Ability to work with a globally dispersed, cross-cultural team

Benefits

• Highly competitive salary
• Comprehensive benefits package
• Opportunities for growth and development
• Collaborative and dynamic work environment