Senior Multi-State Liability Adjuster

We are seeking an experienced Multi-Line Claim Specialist to join our team and support a diverse, multi-state desk handling complex general liability claims. This role manages a mixed account environment with significant autonomy and advanced file handling responsibility.

Requirements

• Investigate, evaluate, and adjust multi-line general liability claims in accordance with corporate standards, regulatory requirements, and applicable state laws.
• Establish and recommend reserves within defined authority levels.
• Review, authorize, and/or negotiate medical, legal, damage estimate, and related invoices.
• Issue claim payments within authority using established programs and industry standards.
• Negotiate settlements in compliance with state laws, client expectations, and internal claim-handling standards.
• Select, refer, and oversee work performed by external vendors (legal counsel, surveillance, case management, etc.).
• Maintain detailed and timely claim documentation, including diary management.
• Evaluate and resolve subrogation opportunities.
• Provide timely communication with clients, claimants, and external partners throughout the claim lifecycle.
• Notify excess and reinsurance carriers of qualifying claims.
• Ensure full compliance with Corporate Claim Handling Standards and client-specific instructions.

Benefits

• 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
• Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
• Career growth: Internal training and advancement opportunities
• Culture: A supportive, team-based work environment