CD Baby is seeking a Director of Business Intelligence to define and own the strategy and roadmap for making data accessible, trusted, and actionable across the company. The role involves establishing metrics, driving data normalization, and building infrastructure for self-service insights. The Director will partner with various teams to prioritize KPIs, ensure consistent definitions, and embed data into decision-making.
Requirements
- 7+ years of experience in data analytics, customer insights, business intelligence, or a related field
- Advanced SQL; experience with modern BI tools and cloud warehouses
- Hands-on experience building dashboards and reports in enterprise BI tools
- Strong foundation in customer analytics (segmentation, LTV, churn, experimentation)
- Familiarity with SaaS or platform metrics (ARR, CAC, LTV, retention) preferred
- Ability to influence cross-functional stakeholders and communicate clearly at all levels
Benefits
- Medical, dental, and vision insurance
- Life insurance
- 401(k) match
- Generous paid time off