Billing Application Specialist
CD-CPG-DBMCharlotte, North Carolina, United States • Texas, United States
Posted October 9, 2025
Full Time
About the Company
Diligent Billing Management (CD-CPG-DBM) specializes in comprehensive billing and accounts receivable solutions, primarily serving the healthcare sector. The company offers services such as claims monitoring, discrepancy resolution, and workflow coordination to ensure accurate and timely financial operations.
Job Description
Diligent is seeking a Billing Application Specialist to support their IT Billing department. The role involves maintaining and troubleshooting billing applications, ensuring data accuracy, and supporting teams with technology. The ideal candidate will be a problem-solver with strong attention to detail, and comfortable working in a remote setting.
Requirements
- Maintain, implement, and troubleshoot billing applications with a focus on NextGen EPM software.
- Import and correct daily interface files from hospital systems.
- Upload and process electronic claim files, insurance verification, and ERA reports.
- Review and resolve failed claims within the clearinghouse.
- Manage outsourcing of daily self-pay encounters.
- Resolve or escalate tickets and monitor dashboards.
- Support QA testing and development of electronic billing applications.
Benefits
- Competitive salary
- Friendly work environment
- Long-term career development
- Opportunity to expand technical expertise
