Customer Service Rep Bilingual L1-2 Polish, Russian, Cantonese, Mandarin, Korean and/or Spanish

This position offers opportunity for professional growth and advancement. Part-time training will be provided. Only applicants who are bilingual in English and at least one of the following languages, Polish, Russian, Cantonese, Mandarin, Korean or Spanish, will be considered.

Requirements

• Take multiple calls throughout your work day, assisting customers with all inquiries including electric and/or gas emergencies, and billing explanation.
• Utilize various computer based systems to access customer accounts and input transactions.
• Analyze customer accounts to address any billing inquires.
• Work Part-Time as a Customer Service Representative.
• Attend part-time training within various work locations.
• Work at Customer Operations Call Centers at various locations.

Benefits

• Rich medical & pharmacy benefits, including vision benefits
• Dental benefits
• Health Savings Accounts
• Health Care and Dependent Care Flexible Spending Accounts
• 401(k) with robust matching
• Employer paid Pension Plan
• Employee Stock Purchase Plan with a generous matching contribution
• State of the art Employee Assistance Program
• Paid Parental Leave
• Generous paid time off plus paid holidays
• Family support: emergency backup child, & elder care assistance
• Social responsibility and volunteer opportunities
• Employee discount program
• Commuter Benefits
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Life and Long-Term Disability Benefits