Implementation Director

Cedar is seeking an Implementation Director to lead large and strategic implementations within the third stage (Ship) of each client's Cedar implementation journey. The role involves leveraging deep healthcare implementation experience and advanced executive communication skills to deliver high-quality, complex technical implementations. The Implementation Director will serve as a strategic thought partner with Delivery team leadership and go-to-market teams on playbook strategy and implementation asset development, and will work autonomously to navigate and overcome obstacles, remove barriers to success for others, and build strong partnerships with client counterparts.

Requirements

• Experience in a client-facing senior project management, consulting or operations role within healthcare technology implementations
• Experience working with large hospital systems and/or payers required; Patient Access and/or Revenue Cycle Management and/or EHR implementation expertise required
• Exceptional communications skills; able to succinctly articulate status and risks to executive stakeholders
• Demonstrated collaborative, consultative approach to building lifelong relationships with client executive leaders; advanced ability to maintain trust and rapport, especially during times of conflict or disagreement
• Creative and resilient problem-solver; able to proactively anticipate and mitigate risks independently and coach others to do the same

Benefits

• Competitive pay
• Equity (for qualifying roles)
• Health benefits
• Fertility & adoption assistance
• 401(k) matching