Technical Account Manager

Cedar is seeking a Technical Account Manager to lead and manage post-launch initiatives for clients, implementing new features and functionality, and maintaining the technical health of integrations. The role requires strong technical acumen, analytical capabilities, and experience in client-facing technologist roles. The position is remote with a competitive benefits and wellness package.

Requirements

• Minimum 2 years professional experience
• 1+ years experience in a client-facing technologist role
• Strong technical acumen: analytical capabilities with proficiency in SQL
• Experience working with technical systems (APIs, SSOs, technical integrations, secure file exchanges)
• Ability to quickly learn new technologies and systems
• Track record of effectively leading or co-leading outcomes-focused client conversations
• Ability to influence stakeholders' decision making and establish credibility as the technical subject matter expert
• Experience communicating clear technical and business requirements to engineering

Benefits

• Unlimited PTO for vacation, sick and mental health days
• 16 weeks paid parental leave with health benefits
• Diversity initiatives
• Competitive pay
• Equity (for qualifying roles)
• Health benefits, including fertility & adoption assistance
• 401(k) matching
• Access to hands-on mentorship, employee and management coaching