Senior Business Analyst

Celerity is seeking a Senior Business Analyst with over 5 years of experience in Field Service Management tools and a strong background in the utilities and energy industries. The ideal candidate will have a consulting background and will play a pivotal role in analyzing client business processes, identifying requirements, and implementing FSM solutions to enhance operational efficiency.

Requirements

• Bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field.
• Advanced degree (MBA or Master’s) is preferred.
• Minimum of 5 years of experience as a Business Analyst, with a focus on Field Service Management solutions in the utilities and energy industries.
• Demonstrated experience in requirements gathering, process analysis, and solution implementation.
• Familiarity with business integration requirements across technology stack (ERP, CRM, CIS, BI, Datawarehouse, etc.)
• Hands-on experience with SQL to access, retrieve, manipulate, and analyze data.
• Strong understanding of utility operations, asset management, and regulatory compliance.
• Excellent analytical and problem-solving skills, with the ability to think critically and propose effective solutions.
• Proficiency in using FSM software platforms; experience with OverIT's solutions is a plus.
• Exceptional communication and interpersonal skills, with the ability to engage effectively with clients and stakeholders at all levels.
• Strong project management skills, with the ability to manage multiple priorities and meet deadlines.
• Ability to travel to client site (domestic and(or) international) as required and defined per project requirements.
• Consulting background with experience in client-facing roles and managing stakeholder relationships.
• Familiarity with GIS integration and mobile workforce management solutions.
• Knowledge of emerging technologies such as IoT, AI, and Machine Learning as they apply to Field Service Management.
• Professional certifications related to Business Analysis (e.g., CBAP) or Project Management (e.g., PMP).

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance (STD/LTD)
• Flexible Spending Account
• Health Savings Account
• Basic Life/AD&D
• 401(k) plan
• Paid Time Off
• Company Holidays
• Leave of Absence
• Flexible Work Schedules
• Employee Referral Program
• Professional Development
• Charitable Contribution Match