Provides working level HR support. Performs tasks such as compensation and benefits administration, policy development, and audit management. Acts as first-level contact for technical and escalated compensation and/or benefits issues.
Requirements
- Acts as first-level contact for technical and escalated compensation and/or benefits issues.
- Clarifies policies and procedures; provides instruction, counsel, and possibly training regarding compensation and/or benefit plans.
- Resolves escalated issues or routes as appropriate to the correct contact.
- May study and analyze jobs and prepares written job descriptions.
- May provide guidance and advice to newly acquired sites to transition employees into Celesticas job descriptions and structures.
- May work with managers to deploy annual salary structures, merit increase plans or other plans related to employee compensation.
- Documents compensation policies and guidelines and may assist managers in the deployment of compensation policies and guidelines.
- Participates in compensation surveys.
- Provides systems administration and support for compensation software. Generates various compensation reports.
- Audits HR Service Center and vendor compliance with established benefit processes/contractual agreements.
- Creates and runs reports in support of audit activities.
- Conducts routine and ad-hoc benefit audits and summarizes findings for management and use of the Service Center.
- Follows-up on findings to ensure that appropriate corrective action is initiated.
- Acts as primary contact for managing day-to-day vendor relationship issues.
- Resolves escalated compensation benefits issues as it relates to outside vendors including: investigations of reported claims problems, response times from vendors, processing problems, etc.
- Reviews vendor contracts for compliance with coverage agreements and recommends signature to management.
- Maintains vendor contract files and ensures that contracts are received annually.
- Compiles and maintains documentation of the processes related to claim filing, billing, enrollment, eligibility, and contact information when a new vendor is added.
- Provides technical (benefits) project support for integration of acquisitions or in support of other corporate actions, research into new programs/regulations and program development and implementation; and annual open enrollment activities.
Benefits
- Competitive salary
- Benefits package
- Opportunities for career growth and development
- Diverse and inclusive work environment