This role is responsible for the advanced technical expertise, hands-on administration, and continuous improvement of Celestica's global collaboration environment. The selected person will act as the senior individual contributor for administering the Google Workspace solutions and other productivity tools.
Requirements
- Collaboration Administration: Serves as the primary Subject Matter Expert (SME) and hands-on administrator for Google Workspace and related collaboration tools, ensuring security, compliance, and optimal configuration.
- Cloud Administration: Executes administration and support tasks for Google Cloud Platform (GCP) and Microsoft Azure environments, focusing on securing and efficiently operating the cloud infrastructure components relevant to collaboration services.
- ITIL Execution: Executes daily Incident, Problem, and Change Management processes for collaboration services in adherence to the ITIL framework to minimize business disruption.
- Automation & Monitoring: Develops, scripts, and implements automation solutions to drive efficiency and reduce manual operational effort, and actively maintains the infrastructure monitoring strategy for collaboration tools.
- Technical Project Execution: Contributes to and executes technical project plans for complex collaboration and cloud migration projects, focusing on delivering high-quality technical implementation.
- Technical Evaluation: Provides in-depth technical analysis and performs proof-of-concept testing for new collaboration technologies and SaaS tools, ensuring alignment with technical requirements.
- Architecture Support: Contributes to the technical maintenance and governance of the collaboration architecture landscape and roadmap, focusing on practical implementation details.
- Risk Identification: Proactively identifies and reports technical risks within the collaboration environment and assists in developing practical risk mitigation strategies.
- Mentorship & Training: Provides technical mentorship to junior team members; develops and delivers technical training/documentation to support the adoption and operational use of collaboration tools.
- Communication: Clearly communicates technical updates, operational status, and process adherence to the team and stakeholders.
Benefits
- Comprehensive benefits package
