Senior Customer Service Representative
CENFort Lauderdale, Florida, United States
Posted November 20, 2024
Full Time
About the Company
Centennial Bank, a subsidiary of BancShares, delivers comprehensive commercial and retail banking services to businesses, investors, individuals, and municipalities across Arkansas, Florida, Alabama, New York, and Texas. The bank focuses on customer-centric solutions, offering a wide array of financial products such as loans, deposits, and investment services tailored to diverse client needs. As a member of the FDIC and an Equal Housing Lender, Centennial Bank emphasizes regulatory compliance and inclusive lending practices, distinguishing itself as a reliable and socially responsible financial partner in the region.
Job Description
The Senior Customer Service Representative is responsible for retaining existing relationships and opening new deposit accounts in accordance with branch goals. This position is responsible for promoting and cross-selling bank products and services.
Requirements
- Opening all consumer and business accounts and services
- Complying with all applicable regulations, policies and procedures
- Assessing customer needs and cross-selling appropriate products and services
- Resolving customer concerns and ensuring effective and long-term problem resolution
- Developing and building customer loyalty
Benefits
- 401k Matching
- Generous Paid Time Off
- Retirement Plan
