Senior Customer Service Specialist

We are seeking a Senior Customer Service Specialist to join our team. The role involves managing a portfolio of high-priority customers, providing financial planning and consulting services, and developing customer value and business objectives.

Requirements

• Bachelor’s degree in finance, business, economics, or related fields
• At least 2 years of experience in credit, sales, or direct sales in the financial banking sector
• Understanding of customer behavior and ability to analyze customer needs

Benefits

• Competitive basic salary (not including incentives) of VND 22-27 million/month + attractive quarterly business incentives based on work performance
• Provided with a VVIP customer portfolio to care for
• Signing of labor contract at Techcombank (Enjoying a 13th month salary and other benefits such as preferential loan program, health insurance, annual leave, etc.)
• Opportunities for career advancement to senior leadership positions (such as Director of Priority Banking Services or Branch Manager) within 24-36 months