Director, Customer Partnerships (Texas)

As the Director, Customer Partnerships for Texas, you will play a pivotal role in collaborating with CENTEGIX customers, ensuring a high level of satisfaction, engagement, and optimal utilization of the CENTEGIX Safety Platform. You will establish strong relationships with Safety Platform customers in the region, drive customer success, and foster robust, long-term relationships with customers and internal stakeholders.

Requirements

• 5+ years of prior experience as a School Superintendent and/or Director of School Safety.
• Must live in Texas, nearby any major city/airport(s).
• Up to 50% travel to customer locations and industry events as required.
• Track record of versatility, flexibility and an ability to leverage focus behavior to manage multiple priorities in a dynamic environment.
• Natural curiosity with a continuous improvement mentality.
• Demonstrated ability to proactively interpret trends to find opportunities, think critically and develop compelling action plans.
• Proven obsession with customer satisfaction.
• Excellent verbal and written communication skills.
• Experience communicating with end product users, technical teams, and executive management.
• Ability to multitask, prioritize, and manage time effectively.
• Demonstrated ability to understand and discuss technical concepts, manage trade-offs, incorporate feedback, and evaluate opportunistic new ideas with internal and external stakeholders.
• Highly proficient in MS Office, Google Sheets, and CRM. Salesforce preferred.

Benefits

• Remote first work environment; we offer workplace flexibility
• Yearly incentive plan
• Fifteen days of PTO plus twelve company holidays
• Three days of paid Sick Leave and one floating holiday
• Monthly device(s) reimbursement
• Up to $2500/year reimbursement for eligible education expenses
• We offer a range of Healthcare plans to meet your needs (medical, dental, vision)
• 401(k) Plan with 4% employer contribution to help you plan for the future
• Employee Referral Bonus
• Charitable Program Match