Quality Assurance Analyst
CenterfieldMontego Bay, Jamaica
Posted April 9, 2026
Full Time
About the Company
Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for leading brands.
Job Description
Centerfield is seeking a Quality Assurance Analyst to ensure quality and compliance guidelines are achieved on all calls taken from agents. The QA will work with various departments to provide coaching and development to agents.
Requirements
- Previous experience in Quality Assurance and contact center experience mandatory
- Excellent written and verbal communication skills
- Bachelor's degree or established QA experience required
