Contact Center Representative I
Centra Credit UnionColumbus, Indiana, United States • Jamestown, New York, United States • North Carolina, United States
Posted March 25, 2026
48840 - 48840 USD
Full Time
About the Company
Centra Credit Union is a not‑for‑profit financial institution founded by former Cummins employees to provide affordable savings and credit solutions. It offers a full suite of personal and business banking products—including checking, savings, investing, lending, digital banking, insurance, and commercial services—while reinvesting earnings back into member rewards, lower rates, and reduced fees. Centra’s core philosophy of "People Helping People" drives a member‑owned model that prioritizes personalized relationships and community‑focused financial education. The organization’s commitment to member ownership and transparent value creation distinguishes it in the credit union sector and attracts professionals who value purpose‑driven work.
Job Description
A career at Centra Credit Union is an opportunity to make a meaningful impact in our Members' financial lives and our communities. We offer excellent benefits, a family-friendly atmosphere, and opportunities for growth and development.
Requirements
- Welcoming and engaging with Members
- Educating and advising on financial solutions
- Handling transactions with high accuracy
- Developing and maintaining relationships with Members
- Troubleshooting issues with Centra products and services
Benefits
- Comprehensive benefits package
- Paid time off
- 401k matching
- Generous parental leave
- Tuition reimbursement
- Relocation assistance