Service Advisor

Our Central Houston Nissan Dealership is hiring for Service Advisors! Apply today to join our team of dedicated Nissan professionals. The company offers a comprehensive benefits package that includes Competitive Salary Rate plus Commission, Work life balance, 5 Day work week, Paid Vacation, Medical Insurnace, Dental Insurnace, Vision Insurance, Company Paid Life Insurance and AD&D, 401(k) with Company Match, Wellness Program, Employee Assistance Program, Vehicle Purchase and Repair Perks.

Requirements

• Write repair orders for vehicles coming into the Service Department.
• Follow up with clients about surveys.
• Transfer phone calls to make service appointments.
• Meet & greet service department customers promptly and courteously at their vehicle.
• Listen to customers and clearly translate repair needs to techs on the tablet-based repair order. Confirm & update corrected mailing address, cell phone number & email.
• Follow up on each repair and keep customers informed of progress daily.
• Notify customers when vehicles are ready for pick up.
• Review and explain repairs and associated costs with customers at time of pick up. Conduct active delivery at this time.
• Handle minor customer concerns and complaints.

Benefits

• Competitive Salary Rate plus Commission
• Work life balance
• 5 Day work week
• Paid Vacation
• Medical Insurnace
• Dental Insurnace
• Vision Insurance
• Company Paid Life Insurance and AD&D
• 401(k) with Company Match
• Wellness Program
• Employee Assistance Program
• Vehicle Purchase and Repair Perks