IT Asset Management Specialist ensures accurate and efficient management of IT assets throughout their lifecycle, supports mobile account management and audiovisual systems, and assists with IT support as needed.
Requirements
- Process requests for new IT assets from internal customers
- Develop and analyze demand forecasts to ensure on-time product availability and optimal inventory levels.
- Create purchase orders, review for completeness, accuracy, track activity including on-time delivery, receipts, payments, and monthly accruals.
- Communicate with customers regarding delivery timing and deployed asset status
- Coordinate with customers for installation of new or replacement devices
- Maintain hardware stockroom, including inventory and asset-tag company IT assets prior to issuance
- Maintain inventory of IT assets in asset management system including acquisition dates, vendor, cost, warranty, end of life, deployment status.
- Manage and supply reporting when requested or required for ITAM, AV and mobile account management
- Manage monthly PC replacement process including gathering approvals, ordering, configuration, delivery, and disposal
- Assist remote offices with physical inventory, AV, MAM processes through continued communication, support, education, reporting and visits
- Audit invoices to ensure that correct charges have been applied
- Negotiate prices and rates in accordance to company guidelines and standards
- Coordinate and track proper disposal of IT assets at the end of their lifecycle
- Assist in supporting relationships with approved IT vendors
- Troubleshoot mobile account issues like access, features, and views
- Ordering, upgrading, and deploying mobile devices
- Assist with AV equipment and room support
- Order, service and maintain AV equipment and rooms
- Monitor Executive meetings and provide white glove service when requested
- Provide IT support to customers
- Work with procurement, engineering, infrastructure, data, service desk, admin, and facilities to support continued operational advancement across all departments.
- Other duties as requested by leadership
Benefits
- Benefit Package including Medical, Dental and Vision Coverage
- 401K w/ Company Match
- Voluntary Life & AD&D Insurance and Short-Term and Long-Term Disability
- Vacation/Sick Time and Paid Holidays
- Potential Bonus Opportunities
- Career Development Opportunities
- Employee Discounts
- Weekly Payroll
