Head, Certis Integrated Operations Centre

Head, Certis Integrated Operations Centre is a leadership role that oversees the smooth running of operations at the 24hrs/7days command centre for Certis Aviation Security Operations in Changi Airport.

Requirements

• Manage and provide effective leadership to the operations team
• Direct and coordinate the overall activities in the operations center; planning, deployment, and tracking of security operations
• Act as focal point for any incidents involving security; to prepare reports, take follow-up action and inform the management team
• Provide additional operational support to the management team as required
• Train and supervise operations team and ensure that they adhere to established procedures and SOP
• Seek continuous improvement in operation and admin processes
• Contribute to short and long-term organizational planning and strategy as a member of the management team
• Build winning relationships with clients, regulators and other stakeholders

Benefits

• Competitive remuneration package
• Performance-based incentives
• Medical insurance
• Dental allowance
• Community volunteering opportunities
• Ongoing development opportunities