Customer Success Manager - ASEAN (Mandarin Speaking)

Customer Success Manager serves as a solutions expert and trusted advisor, proactively assisting assigned customers in maximizing their investment in Chainalysis.

Requirements

• Solid commercial experience within the blockchain/crypto technology, cybersecurity, or data analytics industry.
• Demonstrated knowledge of service delivery or account management within a post-sales and/or pre-sales environment.
• Possession of strong presentation and communication skills.
• Strong analytical skills to analyze customer usage, identify trends, and uncover opportunities for cross-selling and upselling
• English and Mandarin

Benefits

• Competitive salary
• Comprehensive benefits package
• Opportunities for professional growth and development
• Collaborative and diverse work environment