Omnichannel CRM Trainee (Emiratisation)

INSPIRE | EXHILARATE | DELIGHT. As a CRM Trainee, you will support the setup and day-to-day management of automated customer lifecycle journeys and help with the technical operations of Salesforce Marketing Cloud (SFMC).

Requirements

• Support the team in building and maintaining automated lifecycle journeys (e.g., welcome, browse abandonment, post-purchase, reactivation)
• Help with SFMC operational tasks, such as: Creating and updating Email/SMS/WhatsApp templates (guided by existing standards)
• Perform testing and quality checks before campaigns go live:
• Maintain simple and clear documentation:

Benefits

• Health care
• Child education contribution
• Remote and flexible working policies
• Exclusive employee discounts