Support Engineer
ChalkLondon, England, United Kingdom
Posted September 26, 2025
Full Time
About the Company
Chalk is a K-12 education software company that integrates curriculum, instruction, and assessment to provide real-time insights for educators. Offering comprehensive solutions including digital curriculum management, online assessment tools, and pedagogical support, Chalk serves schools from independent to national networks, impacting millions of students through data-driven academic strategies.
Job Description
Chalk is building a data platform for machine learning applications and is seeking a Support Engineer to provide front-line technical support to customers. This role involves troubleshooting and resolving technical issues, contributing to product improvement, and documenting solutions. The company recently raised a $50 million Series A investment.
Requirements
- Technical background with experience in technical support or software engineering.
- Proficiency in Python and SQL.
- Strong troubleshooting, problem-solving, and analytical skills.
- Exceptional written and verbal communication skills.
- Ability to collaborate effectively with both technical and non-technical teams.
Benefits
- Comprehensive medical, dental, and vision insurance
- Flexible Spending Account (FSA), Health Savings Account (HSA)
- Expert Healthcare Guidance
- Retirement savings
- 15 company holidays each year
- 15 days of personal time off each year
- Compensation (early team members a generous salary + equity package)
