Operations Assistant

The Operations Assistant performs a variety of clerical and administrative functions to assist the Operations Manager, supervising, motivating, and coaching the Heart of House team to deliver operational functions to the highest standards and provide an impeccable client experience.

Requirements

• Minimum 3-5 years in retail operations and/or stock experience.
• Strong knowledge of shipping and receiving;
• Customer experience oriented;
• Detail oriented; excellent organizational skills;
• Excellent verbal and written communication skills;
• Comfortable working with different departments and teams;
• Ability to lift approximately 15-20lbs
• Proficiency in an additional language(s) will be considered an asset, but not mandatory.

Benefits

• Health & Wellness – Private medical and dental insurance, long-term disability coverage, life insurance, and accidental death and dismemberment insurance.
• Financial Security – A strong company pension plan and bonus program to help you plan for the future.
• Time to Recharge – Enjoy generous vacation days, sick leave, CSR (volunteering) days, and even a day off for your birthday!
• Parental Support – A robust global parental leave policy to support you during life’s important moments.
• Employee Assistance Program (EAP) – 24/7 access to resources, including counselling, legal support, wellness services, and financial guidance.
• Professional Growth & Development – We are committed to your success. From mentorship programs and learning opportunities to career advancement within the company, we provide the tools and resources to help you grow